# Email Masking Feature for MPOs

The Email Masking feature is designed to protect customer email addresses by replacing the original email with a masked/generated email address throughout the system.

When enabled for sellers by setting the `email_domain` value, the system automatically converts customer email addresses into a secure format using the following structure:

`{order_number}@{configured_email_domain}`

This ensures that:

* Sensitive customer email information is hidden from sellers and integrations.
* Operational processes can continue without interruption.
* Orders and communications remain traceable using the generated masked email.

**Example:**

Original email:

`customer@example.com`

Masked email:

`3167192010913679@akinon.com`

## <mark style="color:red;">Configuration Steps</mark>

{% stepper %}
{% step %}

#### <mark style="color:red;">Enable Email Masking</mark>

* Navigate to **Settings > Dynamic Settings**
* Find `EMAIL_MASKING_ENABLED`. This setting enables email masking on order addresses. When enabled and a datasource has an email domain configured, the customer email is replaced automatically.
* Turn the toggle **ON**
* Click **Save**

<figure><img src="/files/ca32c033536edc7a9c451231c30635770cac73f4" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

#### <mark style="color:red;">Configure Seller Email Domain</mark>

* Navigate to **Finance > Seller Management > Seller Management Detail** page.
* Locate the `Email Domain` field.
* Enter the domain. Example: [akinon.com](https://www.google.com/url?q=http://akinon.com\&sa=D\&source=editors\&ust=1777452041345119\&usg=AOvVaw15qS0MU88EvW89I27xd9Np). This domain will be used to generate the masked email.

  <figure><img src="/files/8740b7296274f6e1df2be12e017798b401187767" alt=""><figcaption></figcaption></figure>
* After entering the domain, save the datasource. **Example result:** `3167192010913679@akinon.com`

  <figure><img src="/files/22b00dbbf7894849bbbd1b605e32ab5bf2eb559e" alt=""><figcaption></figcaption></figure>

{% endstep %}

{% step %}

#### <mark style="color:red;">Use Email Masking Through i2 Services</mark>

When sellers use i2 services, they will receive the masked information only. If the real customer email is needed, only MPOs/superusers can use a forwarder service to resolve the masked email through the following endpoint:

`i2/packages/order-address-emails/?order_number=xxx&datasource=xxx`

1. Replace the first xxx with the order number
2. Replace the second xxx with the datasource name or identifier.

<figure><img src="/files/8fd873fe272ccf9172ee5e5978520d361543cbe0" alt=""><figcaption></figcaption></figure>

This is required for superusers to retrieve the correct record from the related datasource.
{% endstep %}
{% endstepper %}


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