How to Manage Locked Fields in Seller Center?
The Locked Fields page allows Marketplace Operators (MPOs) to control which product fields and attributes sellers cannot modify. Locks are managed per seller, so each seller can have a different lock configuration independently.
On this page, Marketplace Operators can:
Select a seller to view and manage their lock configuration.
Lock or unlock product fields — prevent sellers from changing the product name or image via revision.
Lock or unlock attributes — control attribute-level locks per attribute set.
Temporarily disable all locks — suspend a lock configuration without deleting it using the Is Active toggle.
Configure lock failure behavior — define what happens when a seller attempts to modify a locked field.
1. Accessing the Locked Fields Page
Log in to Seller Center as a Marketplace Operator.
In the left sidebar, go to Settings.
Click Locked Fields.
You will see a Select Seller dropdown. The rest of the page loads after a seller is selected.

2. Selecting a Seller
Click the Select Seller dropdown.
Choose the seller whose lock configuration you want to view or edit.
Once a seller is selected, the page expands to show three sections:
Left panel — Seller selection and the Is Active toggle.
Right panel — Locked Product Fields with Name and Image checkboxes.
Locked Attributes table — Lists all attribute sets and their attributes with lock status.

If no lock configuration exists yet for the selected seller, all fields and attributes will appear unlocked. A new configuration will be created automatically when you save for the first time.
3. Locking or Unlocking Product Fields
The Locked Product Fields panel on the right side of the page shows two options: Name and Image.
Select a seller from the dropdown (see Step 2).
In the Locked Product Fields panel, check the box next to Name, Image, or both to lock them.
Uncheck a box to remove the lock.
Save your changes by clicking the Save button in the bottom-right corner of the page.

When a product field is locked, sellers cannot update that field via a revision request.
Only Name and Image can be locked as product fields.
4. Locking or Unlocking Attributes
The Locked Attributes table lists all attribute sets for the selected seller. Each attribute set can be expanded to show its individual attributes along with their lock status.
Reading the Table
Column
Description
Name
The attribute name.
Key
The attribute key used to identify it in the system.
Locked
The lock icon showing the current state. Red lock = locked. Grey lock = not locked.
Expanding an Attribute Set
Click the expand icon next to an attribute set name to see its attributes.
Each row represents a single attribute within that set.

Changing the Lock Status of an Attribute
Find the attribute you want to lock or unlock in the table.
Click its lock icon to toggle the state.
Save your changes by clicking the Save button in the bottom-right corner of the page.

Red lock — the attribute is locked. Sellers cannot modify it via revision.
Grey lock — the attribute is not locked. Sellers can freely edit it.
Attribute locks are attribute set–specific. The same attribute can be locked in one attribute set and remain unlocked in another for the same seller.
5. Temporarily Disabling All Locks
The Is Active toggle in the left panel controls whether the lock configuration is currently enforced for the selected seller.
ON (green) — All configured locks are active and enforced.
OFF — The lock configuration is saved but not applied. Sellers can freely edit all locked fields and attributes.

To temporarily disable locks:
Select the seller from the dropdown.
Click the Is Active toggle to turn it off.
Save your changes by clicking the Save button in the bottom-right corner of the page.
To re-enable the locks, turn the toggle back on and save.
Turning off Is Active does not delete the lock configuration. All your locked fields and attributes are preserved and will be enforced again as soon as you re-enable the toggle.
6. Configuring Lock Fail Silently Behavior
Lock Fail Silently is a system-wide setting that determines what happens when a seller attempts to modify a locked field through a revision request.
To access this setting:
In the left sidebar, go to Settings.
Click Dynamic Settings.
Find and click LOCK_FAIL_SILENTLY.
Lock Fail Silently Options
Value
Behavior
True (default, toggle ON)
The locked field change is silently dropped. The revision flow continues without an error — the locked field is simply ignored.
False (toggle OFF)
The system raises a LockedFieldsViolation error (HTTP 400) and the revision is rejected.
To change the setting:
Click the Value toggle to switch between True and False.
Click Save.

True is the recommended setting for most cases. It provides a smoother experience for sellers — their revision is not rejected outright, only the locked field is excluded from the update. Set it to False if you want sellers to be explicitly notified when they attempt to change a locked field.
Last updated
Was this helpful?

