How to Use Offer Actions in Seller Center?
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The Offer Actions menu gathers three distinct pages, which includes:
Approved Offers
Pending Offers
Rejected Offers
On this page, you'll find a comprehensive listing of approved offers. You can easily review all the offers that have received approval. It's important to understand that this page allows Marketplace Owners to view the offers that have been approved and make selected offers passive.
Proceed to Offer Actions > Approved Offers page.
Once you're on the Offer Pool page, you'll find a variety of filters that you can use to search for specific product offers. These filters include criteria such as Seller, Category, Product Name, Base Code, SKU, Product-Related Offer, Status, Image, and more.
To change the status of an offer to "Passive" or “Active” begin by selecting the relevant product offer from the list.
Next, click on the "Make Selected Offers Passive" or "Make Selected Offers Active" option.
Finally, click the Apply button to confirm the status change.
On this page, you'll find a list of offers that are currently awaiting approval. You can also take various actions, such as viewing, editing, approving, rejecting offers, and linking them with Relatable Marketplace Products.
Navigate to the Offer Actions menu and select the Pending Offers option.
Once you're on the Pending Offers page, you'll see a list of offers pending approval from Marketplace Owners.
To edit a pending offer, simply click on the offer you wish to modify. This action will open the "Pending Offer Detail" form for that specific offer.
In the "Pending Offer Detail" form, you will see all the details of your pending offer. This includes basic product information, product images, product description, and other relevant information.
Make the necessary edits to your offer. Typically, you can modify most aspects of the offer, except for the information in the "Basic Information" tab.
You can link pending offer with a Marketplace Product by selecting a relatable product from Pending Offer Detail form.
To approve a pending offer, you have three options:
Click the Approve button directly from the Pending Offers list.
Click the Select Action button and choose Approve Selected Offers and click Apply.
Inside the "Pending Offer Detail" form, click the Save & Approve button.
To reject a pending offer, provide a reason for rejection, and then choose one of the following:
Choose the reason for rejecting the offer first, and then click on the Reject button within the Pending Offers list.
Click the Reject Selected Offers and click Apply.
Inside the "Pending Offer Detail" form, click the Reject button first and choose the reason for rejecting the offer.
This page displays rejected offers. Marketplace Owners can review all rejected offers on this page. It's important to note that on this page, Marketplace Owners are limited to viewing rejected offers, and no additional actions are required.
Proceed to Offer Actions > Rejected Offers page.
Once you've navigated to the Rejected Offers page, you have the option to search for product offers using various filters, including criteria such as Seller, Category, Product Name, Base Code, SKU, Product-Related Offer, Offer Status, Image and more.
You can also take a Resolve All Products bulk action. In order to do that you have to select the products you want to include in the action, select Resolve All Products option from the dropdown menu and click Apply.
A modal will be displayed to see if the action is true. Once you approve the action another modal will be opened and complete the action for you.
Consequently, you can take the same action from the detail page. Just click on a product to visit the detail page and click on the Resolve button.
A modal will be opened if you approve the action by clicking on OK. Your action will be completed and offer is listed under the Pending Offers tab now.
From the offer detail page, you can also use the Add to Marketplace functionality. Simply click the Add to Marketplace button, and a modal window will appear. Clicking Save in this modal will accept the product and include it in the Marketplace Catalog. However, the original seller's offer will remain rejected. This function allows other sellers to view the product and submit their own offers.
