> For the complete documentation index, see [llms.txt](https://docs.akinon.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.akinon.com/tutorials/seller-center/marketplace-owner/settings/how-to-use-offer-reject-reasons.md).

# How to Manage Offer Reject Reasons?

The 'Offer Reject Reasons' page is specifically designed for Marketplace Owners, empowering them to access and administer a comprehensive list of reasons for rejecting offers and to create new ones as needed.

1. Go to the Seller Center and log in to your account.
2. Click on the **Settings** tab and select **Offer Reject Reasons** from the main navigation menu.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXfqMwy78ucEi0jNg-aonUxgZpFbK_E_JR118z2eZIjh6I9ZBmTo9hlN0NtBZrINXCSv4qjIg6Wm48FiOWkqpR3HjZEn41WLmefjIk9cMLZgDmrBgKAYgju8f8SFNqdMslZyDWmF?key=K7fOGQoNzFejXwdnJiz3nA" alt=""><figcaption></figcaption></figure>

3. To add a new rejection reason to the list, simply click the **+Add New Offer Reject Reason** button.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXcrQ0fLAYt2YBTdXI8OT1oGrwL_xFUX59h6tTiUsiQyT1B68v_5yu5UvYNj6yr5f2UQscP_n1JgXWfQcmtsZw7G3rRWoeC2JxNj_b0TMXgv7COiXn-KtEADFTadi_EPvZDr_jZ3Fw?key=K7fOGQoNzFejXwdnJiz3nA" alt=""><figcaption></figcaption></figure>

4. A modal will be opened. In order to complete the process you have to specify the reason then click on **Save** button to create the offer reject reason.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXc8ZMu-P8TEQDMv40yIjyk6tZbHCBGkhHOL2YHc-xeseDEo7f2SMwF6XxoXHfGREBDdvyMZcLIxthid2VFQtMp0MtrbsuACk0Me96raIYr1nMVZScXZmQb7l5kz_acf6wHeKybOYQ?key=K7fOGQoNzFejXwdnJiz3nA" alt=""><figcaption></figcaption></figure>

5. The list of offer reject reasons you've created can be accessed on the Pending Offers page under the 'Offer List'. When reviewing pending offers, you can select a reject reason from the pop-up provided after you click on the Reject button.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXcDzCIaLm0WRoQuZkSxKVtriYe4We_4DkCtLt3RJb2XPfmQy_T4cns9YWKkSWlFAgEvSOfshV194SfDJ5LG9GhW1rLYvdpgA0D7LdYpz97rHesQp_2qbXZwfqv2J57q0wPdyyi1PQ?key=K7fOGQoNzFejXwdnJiz3nA" alt=""><figcaption></figcaption></figure>

6. If you decide that a particular offer reject reason is no longer relevant or should not be displayed on the list, you can make it passive or edit the offer reject reason to make it more relevant.
7. Navigate back to the Settings > Offer Reject Reasons page.
8. Click on the Edit button relevant reason that you wish to make passive. Toggle the switch to Passive or edit the reason from the textbox and click Save.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXctQgNT8oKObpTZyGzswYVsHfoBcCNzwDDbC3O4toJlMxj9lBK3jxl7HQRRDnYF7ET7kYbm72iQE3DphHF7sJBumRpQ-wt6YRvvAUjaZxpFUoWqtiRs6c-ttIk6LR_T2mrcaHga?key=K7fOGQoNzFejXwdnJiz3nA" alt=""><figcaption></figcaption></figure>


---

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