Two Factor Authentication (2FA)
Two-Factor Authentication (2FA) adds an extra layer of security to your Seller Center account by requiring not only your username and password but also a one-time password (OTP) for each login. This ensures that even if your login credentials are compromised, unauthorized access to your account is prevented.
Within the Seller Center, users can choose between two types of 2FA:
Email OTP – An OTP is sent directly to your registered email address.
Authenticator Apps – An OTP is generated through an authenticator application of your choice.
This document explains how to enable, use, and disable both verification methods, ensuring you can manage your account security according to your preferences.
How To Enable Email Verification?
Navigate to the Profile Information page.
Enable Email Verification by toggling the Mail Verification option located under the Change Password section.
A confirmation modal will appear. Click OK to proceed.
Another modal will open, prompting you to enter a one-time password sent to your registered email address. Enter the code and click Confirm. Your Email OTP will now be enabled.
Log out of the Seller Center.
Log back in with your username and password. You will be asked to enter the OTP sent to your email. This will be required for every login attempt unless you disable Email Verification from the Profile Information page.
Enter the code to access the Seller Center.
How To Enable Device Verification?
Navigate to the Profile Information page.
Enable Device Verification by toggling the Device Verification option.
A confirmation modal will appear. Click OK to proceed.
Another modal will open, asking for information about your preferred authentication device. You can either:
Scan the QR code to connect the Seller Center to your authenticator app, or
Enter the code provided by the authenticator app.
Enter the OTP generated by your authenticator app in the same modal and click Confirm to complete setup.
Log out of the Seller Center.
Log back in with your username and password. You will be prompted to enter the OTP from your authenticator app. This will be required for every login attempt unless you disable Device Verification from the Profile Information page.
Enter the code to access the Seller Center.
How to Disable 2FA?
Navigate to the Profile Information page.
Disable Email Verification or Device Verification by toggling the corresponding option.
A confirmation modal will appear. Click OK to proceed.
Another modal will open, requiring verification. Enter your current OTP and click Confirm.
The selected verification method will be disabled.
Using Multiple 2FA Methods
If both 2FA options are enabled, you will be prompted to choose your preferred verification method after entering your login credentials. The OTP from the selected method will be valid for that session. You can change the verification method at each login if needed.
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