How to Manage Easy Return Shipping Options in Omnitron?

This tutorial provides step-by-step instructions for managing Easy Return Shipping Options in Omnitron.

Step 1: Access to Omnitron​

• Get access to the Omnitron panel.

• Enter your Username and Password, and then click the Sign In button.

Step 2: Navigate to Easy Return Shipping Options Page​

• Follow the Sales Channels > Sales Channels Settings sidebar and click the Easy Return Shipping Options page.

  
• This page displays the easy return shipping options that are essential for return processes related to the selected sales channel. Users are granted the capability to modify existing options or create new ones.

  

Step 3: Adding a New Easy Return Shipping Option​

To add a new option, click the + Easy Return Shipping Option button. Complete the form by filling in the following fields:

• Shipping Company: Select a shipping company for this integration.

• Shipping Company Auth Code: Enter the required authorization values for the shipping company. If you desire to transmit additional information such as package weight and cubic volume, you can input a JSON configuration to read the attribute values from the product.

  Example JSON Config for Non-Extension Cargos:

  {"url":"https://webservices.akinonkargo.com","client_password":"pasword","client_id":"client_id"}

  Example JSON Config for Extension Cargos:

  {"username":"akinon","url":"extension_url","easy_return_product_attributes":{"category":"category","deci":"deci"},"send_user_address":true,"password":"password"}

• Start Date Gap: Specifies the number of days after initiating the return request for the return to be processed. If you desire the easy return start date to be the same day as the return request is created, enter 0. (It is not applicable for extension cargo, so any value can be entered.)

• Delivery Time: Indicates the deadline for return shipping completion. Enter the maximum number of days after initiating the return request within which the return should be delivered. (It is not applicable for extension cargo, so any value can be entered.)

• Shipping Company Prefix: Enter the prefix to be added when generating the easy return code. (It is not applicable for extension cargo, so any value can be entered.)

• Shipping Company Rules: Filter items for easy returns based on specific rules by examining product attributes. Ensure the 'Rule' field is not left blank. See the example JSON below.

  Example JSON Rule:

  {"product": {"field_key": "attributes__", "field_values": [[null]]}}

  An easy return code can be generated based on the shipping address country. The following JSON rule can be referred to for guidance.

  {"country":{"field_key":"code","field_values":["country_id"]},"product":{"field_key":"attributes__easy_return_method","field_values":[["",null]]},"package_rule":"country"}

• Status: Toggle the easy return shipping option between active and passive states.

Once the relevant fields are completed, click the Save button.