How to Use Offer Actions in Seller Center?
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The Offer Actions section allows Sellers to manage their product offers across different stages of the offer lifecycle. It includes tools for adding new offers, reviewing approvals, and tracking status changes.
The Offer Actions menu gathers four distinct pages, which includes:
Approved Offers
Pending Offers
Rejected Offers
On this page, you'll find a comprehensive listing of approved offers, organized according to the respective seller(s). This page serves as a valuable resource for sellers, allowing them to easily access and review their approved offers. However, it's important to note that from this page sellers can only view their approved offers, no other actions can be performed.
Proceed to Offer Actions > Approved Offers page.
Once you've navigated to the Offer Pool page, you have the option to search for product offers using various filters, including criteria such as Seller, Category, Product Name, Base Code, SKU, Product-Related Offer, Status, and more.
To change the status of an offer to "Passive," first, select the relevant product, and then click on Make Filtered Offers as Passive then click Apply.
On this page, you'll find a list of offers that are currently awaiting approval from the Marketplace Owner(s). It's important to note that sellers can only view their own pending offers on this page.
Proceed to Offer Actions > Pending Offers page.
On the Pending Offers page, two offer types are visible: Waiting for Your Approval and Waiting For Approval. Offers in Waiting for Your Approval status can be edited, and Submit Selected Offers bulk action can be performed. For offers in Waiting for Approval status, only the Recall option is available on the detail page.
To recall an offer simply go to the detail page of that offer (offer status must be Waiting for Approval) and click the Recall button. Your offer will be recalled immediately.
To take advantage of Submit Selected Offers bulk action simply select the offers you want to include and after choosing the action click the Apply button.
A modal will be opened and if you click OK then all offers selected that have the status Waiting for Your Approval will change their status to Waiting for Approval given that they have the proper information for that variant or product.
Click on the pending offer you want to edit. This will open the "Offer Actions" form for that particular offer.
In the "Offer Actions" form, you will see all the details of your pending offer. This includes basic product information, product images, product description, and other relevant information.
Make the necessary edits to your offer. Typically, you can modify most aspects of the offer, except for the information in the "Basic Information" tab.
After making your edits, and ensuring that all the changes are accurate and complete, locate and click the Send For Approval button within the "Pending Offer Detail" form. If Save As Draft option is selected then your changes are saved but offer status still will be Waiting for Your Approval.
On this page, Sellers can access a comprehensive list of rejected offers. This means that Sellers can view their own rejected offers on this page. However, it's important to note that this page exclusively facilitates the viewing of rejected offers; no further actions can be performed.
Proceed to Offer Actions > Rejected Offers page.
Once you've navigated to the Rejected Offers page, you have the option to search for product offers using various filters, including criteria such as Seller, Category, Product Name, Base Code, SKU, Product-Related Offer, Status, and more.
You can also take a Resolve All Products bulk action. In order to do that you have to select the products you want to include in the action, select Resolve All Products option from the dropdown menu and click Apply.
A modal will be displayed to see if the action is true. Once you approve the action another modal will be opened and complete the action for you.
Consequently, you can take the same action from the detail page. Just click on a product to visit the detail page and click on the Resolve button.
A modal will be opened if you approve the action by clicking on OK. Your action will be completed and offer is listed under the Pending Offers tab now.
