How to Create Customer Account?
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This tutorial will guide you through the process of creating new customer accounts and completing the sales process with the Akinon Instore application. By following these steps, store employees can effectively manage customer accounts and improve the overall shopping experience.
Open the Akinon Instore application.
Click on the Select a Customer button located in the header.
From the Select a Customer option, you will be directed to the "Search by Member Information" screen.
On the "Search by Member Information" screen, begin the process of creating a new customer account:
Click on the Create a New Customer button.
To successfully create a new customer account, relevant customer information needs to be provided:
On the "Create a New Customer" screen, fill in the required details for the new customer account, including:
Customer's full name
Customer's surname
Customer's date of birth
Customer's phone number
Customer's email address
Before finalizing the new customer account, ensure that the customer agrees to any necessary terms and conditions:
Prompt the customer to confirm any required agreements for account creation.
Once the customer has confirmed the necessary agreements, proceed with saving the new customer account:
Click the Save button on the "Create a New Customer" form.
The Akinon Instore application will process the information and create the new customer account.
When the account creation is successful, the Akinon Instore application will automatically redirect you to the homepage, and a notification will confirm that the "Account Created" successfully.
To initiate the sales process using the newly created customer account, follow these steps:
On the Akinon Instore application, find and click on the Customer Login option.
Enter the customer's registered email address in the provided field.
As the Instore application automatically generates the password and doesn't share it with the customer, there is no need to enter a password for login.
After entering the email address, click the Login button to access the customer's account.
Customers can use the newly created account across all platforms of the brand. To access the brand's other platforms (e.g., website, mobile application) using this account information, they should follow these steps:
To access the brand's other platforms (website, mobile application, etc.) using this account information, the customer needs to use the Forgot Password feature available on those platforms to create a new password.
