> For the complete documentation index, see [llms.txt](https://docs.akinon.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.akinon.com/tutorials/seller-center/seller/orders/how-to-manage-cancellation-and-returns-in-seller-center.md).
# How to Manage Cancellation & Returns in Seller Center?
The **Cancellation & Return** process enables Sellers to efficiently manage order changes requested by customers. Both cancellations and returns can be tracked and handled through the **Orders > Orders** page.
### Cancellation & Return
On the **Orders > Orders** page, sellers can view and filter orders that have been canceled or returned. By clicking on a specific canceled or returned order, Sellers are redirected to the Order Detail form for the relevant order.
{% hint style="info" %}
You can only access Order Detail forms for orders under the "Canceled / Returned" category on the Orders page. For other customer-related actions, please refer to the [Customer](/tutorials/seller-center/marketplace-owner/orders/how-to-cancel-or-return-an-order-in-seller-center.md#customer) section.
{% endhint %}
### Cancellation​
When a cancellation request is received from the customer, you can follow these steps:
1. Log in to the Seller Center.
2. Go to the **Orders > Orders** page and select the relevant order to access the *Order Detail* page.
3. After the Cancellation Request has been processed, the seller may view the request for the relevant product.
{% hint style="info" %}
After the Cancellation Request is completed, the related product will be marked as canceled and will no longer be displayed on the Packages page.
{% endhint %}
### Return​
When a return request is received from the customer, you can follow these steps:
1. Navigate to the **Orders > Orders** page and select the relevant order to access the *Order Detail* page.
2. On the **Order Detail > Cancelation/Return** tab, you can either confirm or reject the return request for the relevant product from **All Products**.
* If you click the **Confirm** button, the Seller Center will automatically confirm the return.
{% hint style="info" %}
Rejected return requests will trigger communication with Marketplace owners and shipping companies for further action.
{% endhint %}
---
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