Instore User Manual
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The Akinon Instore application is a mobile and tablet-compatible web application that allows Instore users to quickly access and manage customer profiles, product inventory, packaging, and transfer operations in order to create a seamless and omnichannel customer experience.
Integrated with Akinon Commerce, Omnitron, Omnitron FE, and Akinon OMS, the Instore application enables store and warehouse employees to access Akinon applications and their functions. The functions and concepts included in the Akinon Instore application are described below:
Cart: The cart displays the products added by Instore users to customer accounts for the purchase process.
Checkout: Checkout includes the steps to complete an order, such as delivery and billing address, payment method, and shipping options.
Order: Orders are the products purchased by customers. Orders taken through the Akinon Instore application are transferred to Omnitron.
Order Returns: Order returns refer to cancellation/return requests made on orders/products. Cancellation/return requests received through the Akinon Instore application are transferred to Omnitron.
Click and Collect: Click and Collect allows customers to collect their orders from stores.
Packaging Orders: Packaging Orders manage the packaging operation of an order according to the defined scenario. Packages are managed on Instore using Akinon OMS functions.
Transfer Orders: Transfer Orders manage the transfer process of orders between stores. Packages are managed on Instore using Akinon OMS functions.
The Akinon Instore application can be accessed through a web browser using the URL specific to the brand. When entering the Instore URL assigned to the brand, users are greeted with the following page. To log in to the Instore application, store and user configurations must be set up.
When accessing the Instore URL, the defined stores for Instore are displayed in boxes. The store boxes contain the store name and the city where the store is located. Filter options in the top right corner of the page allow users to search among stores and sort them by their names and cities.
When clicking on the box of the desired store to log in, it transitions to the store login screen. The store login screen includes fields for the store name, store address, and store password. The store password is defined as the store's ERP code for newly registered stores. If there is a need to change the store password, this process is done through Omnitron.
By clicking the Login with Azure button, staffs can securely sign in using Azure Single Sign-On (SSO). This method allows login with credentials stored in Azure Active Directory.
After successfully entering the store password, it transitions to the screen that displays the employees associated with that store. Through this screen, we can view the name and details of the store we logged into, as well as access the names and ID numbers of the store employees. Additionally, using the filter options in the top right corner of the page, it is possible to search among the store employees and sort them by their names.
When clicking on the box of the desired store employee to log in, it transitions to the store employee login screen. The store employee login screen includes fields for the employee name, employee ID number, the name of the store they are registered to, and the employee password. The employee password is created by the Omnitron user when defining the store employee in Omnitron. If there is a need to change the employee password, this process is done through Omnitron.
After successfully entering the store employee password, you will be logged into the Instore application, and you will be greeted with the following home page screen. The buttons on this screen provide access to the functions mentioned in the "What is Akinon Instore?" section, such as Cart, Checkout, Order, Order Returns, Click and Collect, Packaging Orders, and Transfer Orders.
If identification, operations, or changes need to be made for store or store user accounts, assistance can be obtained from the document. These resources provide guidance and assistance in setting up, configuring, and making changes to Instore accounts.
