How to Manage Delivery Settings in Seller Center?

On this page Sellers have the ability to access and modify Marketplace Owner-defined Delivery Settings according to their individual preferences. Sellers can use this page to:

• View Delivery Settings: Gain a clear insight into their designated delivery preferences.

• Change the Default Delivery Setting for Themselves: Customize and set their preferred default delivery options, ensuring a seamless experience.

• Activate/Deactivate Delivery Settings for Themselves: Enable or disable specific delivery settings, aligning them with their unique requirements. These delivery settings can be either the “Operational Status” which represents the shipping option or the “Easy Return Location” option which specifies the vendor that will be used for the return or cancellation processes.

  

1. Accessing Delivery Settings

1. Navigate to the Seller Center.

2. Go to Settings > Delivery Settings.

3. In the Shipping Companies table, find and configure your desired delivery settings.

   

2. Activating or Deactivating a Shipping Company

1. Locate your preferred shipping company in the list.

2. Set the Operating Status to 'Active' to enable it, or 'Passive' to disable it. You may also toggle the 'Is Easy Return Option' if the vendor supports it.

Operating Status cannot be modified once an order using the delivery option has been selected.

Seller can only select one “Easy Return” option. If another option is selected, the current option will be unselected immediately.

4. Setting a Default Delivery Option

• From the shipping companies listed, select one as your default delivery provider.

• If no vendor matches your contractual preferences, select 'Other' to define external delivery terms.

Only one delivery option can be set as default at any time.

5. Conditional Access to Rule and Config Fields

Sellers may only edit advanced settings like 'Rules' and 'Config' if the 'Allow Manual Entry' option is set to False by the MPO.

• If 'Allow Manual Entry' is False:

  • Sellers can modify delivery logic using visual rule builders (AND, OR, NOT).

  • Sellers can configure additional delivery parameters in the Config JSON section.

• If 'Allow Manual Entry' is True:

  • Sellers can only activate/deactivate settings and set defaults.

  • Rules and Config fields will be read-only.