How to Manage Users in Seller Center?
Users Overview
Type
Description
Marketplace Owner
Marketplace Owners (MPOs) are administrators for the seller center system. They have authorization to accept, reject or manage actions taken by the Sellers through the Seller Center System
Seller
Sellers are the main users for the seller system.Seller Centers main goal is to connect these Sellers with MPOs to manage the marketplace through our system.They can manage their products, orders and packaging.
Step 1: Sign In
Log in to your Seller Center account using your credentials:
Username: The email used for your account.
Password: Must be a combination of uppercase letters, lowercase letters, and numbers (at least 8 characters).
Step 2: Access the User Management Page
From the Settings menu, click on User Management.
You will be redirected to the Users page, where you can view and manage user information.
Step 3: View Users
On the Users page, you can:
View user details like User No and Email.
Edit existing users by selecting their details.
Step 4: Add New User
Click the + Add New User button to add a new user.
Fill in the following information for the new user:
Email: The email address of the user. This will be used for communication.
First Name: The user's first name.
Last Name: The user's last name.
Status: Specify if the user is active (true) or inactive (false).
Employee: Specify if the user is an employee (true) or not (false).
Marketplace Owner: Specify if the user is a Marketplace Owner (MPO) or a Seller.
Set to true for MPO, false for Seller.
Seller Name: If the user is a Seller, enter the name associated with their seller account.
After filling in the details, click Save to add the new user to the list.
Step 5: Manage Users
MPOs can edit or remove existing users by selecting their profile.
Make necessary changes and click Save to update.
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