# How to Manage Mailing Templates in Omnitron?

This tutorial provides step-by-step instructions for managing Mailing Templates in Omnitron.

## <mark style="color:red;">Step 1: Access to Omnitron​</mark> <a href="#step-1-access-to-omnitron" id="step-1-access-to-omnitron"></a>

* Get access to the Omnitron panel.
* Enter your Username and Password, and then click the **Sign In** button.\
  ![](/files/FQgto2ESMuyyETj02bTx)

## <mark style="color:red;">Step 2: Navigate to Mailing Template Page​</mark> <a href="#step-2-navigate-to-mailing-template-page" id="step-2-navigate-to-mailing-template-page"></a>

* Follow the **Sales Channels > Content Management** sidebar and click the **Mailing Templates** page.<br>

  <figure><img src="/files/frby5WhiaN6rKikvg2Xh" alt=""><figcaption></figcaption></figure>
* This page displays mailing templates for management purposes.<br>

  <figure><img src="/files/irWX2KbNgEAy6FvI2cmo" alt=""><figcaption></figcaption></figure>

## <mark style="color:red;">Step 3: Adding Mailing Templates​</mark> <a href="#step-3-adding-mailing-templates" id="step-3-adding-mailing-templates"></a>

* To add a new mailing template , click the **+ New Mailing Templates** button. Complete the form by filling in the following fields:
  * **Name:** Select one of the default email templates, e.g., for sending a welcome email upon user registration.
  * **Status:** Select whether the template is active or inactive.
  * **Language:** Select the language for the mailing template from the options available in Omnitron, aligning with local languages.
  * **Content:** Input the email content in HTML format.
* Once the relevant fields are completed, click the **Save** button.<br>

  <figure><img src="/files/dKIyv5V8quC1phXqfhS9" alt=""><figcaption></figcaption></figure>

## <mark style="color:red;">Step 4: Dynamic Mailing Templates for Order Cancellations​</mark> <a href="#step-4-dynamic-mailing-templates-for-order-cancellations" id="step-4-dynamic-mailing-templates-for-order-cancellations"></a>

The `Dynamic_Cancel_Mail_Template_Url` in the `api/v1/dynamic setting` serves to create a custom mail template for order cancellations based on primary keys representing cancellation reasons. It is essential to define the `Dynamic_Cancel_Mail_Template_Url` with the CancellationReason primary key as the key and the corresponding template path as the value.

The process follows these rules:

1. The system checks the cancellation reasons associated with the primary keys of the order items that trigger the email. If a custom template is specified in `Dynamic_Cancel_Mail_Template_Url`, that template takes precedence.
2. In case there is no match within the definitions of `Dynamic_Cancel_Mail_Template_Url`, the system retrieves the template information specified in the channel's configuration details under `cancel_mail_template_url`.
3. If, even then, no cancel\_mail\_template\_url is found, the system resorts to reading the template value in the `Cancel_Mail_Template_Url` setting.
4. In scenarios where the Cancellation Reasons for the canceled order items vary, the system selects the template based on the first one specified in `Dynamic_Cancel_Mail_Template_Url`.


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