Akifast Merchant Dashboard
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In the subsequent sections, we'll delve deeper into each feature, providing step-by-step guides and detailed explanations to ensure users can harness the full potential of the Akifast Merchant Dashboard.
The Dashboard screen provides users with valuable metrics and charts related to Akifast orders and usage.
Let's begin with filtering: In the Dashboard screen, users have date filtering options to display metrics and charts within a specified time frame. By default, when the dashboard screen is initially opened, data for the last 1 month time period is displayed. Alongside this default setting, users can utilize the following filtering options:
Manual Date Picker: The manual date picker allows users to select a specific time range of their choice. Users can specify a start date and an end date within a maximum range of 31 days.
Today, This Week, This Month Automatic Filters: The Merchant Dashboard also offers automatic filters for today, this week, and this month. These filters automatically adjust to the current date and provide data based on predefined time frames:
Today: Displays data for the current day.
This Week: Displays data from the beginning of the current week until the present day. It considers Monday as the start of the week.
This Month: Displays data from the first day of the current month to the present day.
Let's break down the metrics and charts available in this section:
Total Order Count: This metric displays the total count of orders received through Akifast within the selected date range.
Sold Item Count: Indicates the total number of items purchased across all orders within the selected date range.
Total Giro: This metric shows the overall sum of the giro generated from all orders within the selected date range.
Total User Count: Displays the total count of new users registered with Akifast within the selected date range.
Order Count: Graphical representation of the order count day by day, allowing administrators to track trends and identify patterns in order volume.
Total Sales Amount: Graphical representation of the total order amount day by day, providing insights into revenue trends.
User Count: Graphical representation of user growth or decline day by day, aiding in understanding platform adoption and user engagement trends.
Bank Based Transaction Count: Graphical representation showcasing the number of transactions processed by banks within the selected date range.
In this section, administrators can access detailed information about various payment sessions within Akifast, including completed transactions, active sessions, quarantine sessions, and more. This feature enables real-time monitoring and management of payment activities.
All Payment Sessions: Displays a comprehensive overview of all payment sessions.
Completed: Displays details about payment sessions that have been successfully completed, including transaction amounts, timestamps, and associated orders and sessions.
Active: Displays details about currently active payment sessions, allowing administrators to monitor real-time transactions.
In Quarantine: Displays information about payment sessions that are currently in quarantine status, typically indicating a potential issue with the transaction.
Waiting for Cancellation: Displays payment sessions that are pending cancellation.
Failed After Cancellation: Displays details about payment sessions that failed due to cancellation.
Manual Review: Displays payment sessions that require manual review. If there is no such transaction with this status in Omnitron, these orders need to be manually refunded.
Failed After Manual Review: Displays payment sessions that have failed following a manual review process.
Failed: Displays information about payment sessions that have failed.
Failed After Payment Intent: Displays details about payment sessions that failed after the payment intent was initiated.
Expired: Displays payment sessions that have expired, indicating that the session was not completed within the allowed timeframe.
Payment sessions are valid for 1 hour. At the end of 1 hour, the session is automatically expired.
Below are the filtering parameters available for payment sessions along with brief explanations of each:
Order Number: Filter payment sessions based on the unique identification number assigned to each order. Merchant’ın order nosu
Session ID: Filter payment sessions by the unique identifier assigned to each session.
Customer ID: Filter payment sessions associated with specific customers based on their unique identification number.
Currency: Filter payment sessions by currency, selecting from options; Turkish Lira, Euro, US Dollar, or Pound Sterling.
Basket Amount Minimum: Filter payment sessions based on the minimum total value of items in the basket.
Basket Amount Maximum: Filter payment sessions based on the maximum total value of items in the basket.
Total Amount Minimum: Filter payment sessions based on the minimum total paid amount.
Total Amount Maximum: Filter payment sessions based on the maximum total paid amount.
Start Date: Filter payment sessions based on the starting date of the session.
End Date: Filter payment sessions based on the ending date of the session.
Session Status: Filter payment sessions based on their current status (e.g., Completed, Active, In quarantine, Waiting for cancellation, Failed after cancellation, or Manual review).
Users can access this page by clicking the Review Details button at the end of the relevant payment session row.
In this section, users will encounter five fields related to the payment session:
General Information: This field contains general information related to the payment session, such as Order ID, Session ID, Status, Order, and Shipping Amount.
Session & Payment & Customer Information: This field provides detailed information about the session, payment methods used, and customer details.
Order Detail: This field includes information such as SKU (Stock Keeping Unit) and Basket Item ID.
Transactions: This field contains detailed information and transaction logs.
Payment Session Logs: This section includes logs specific to the payment session, providing a record of all actions and events.
Updating the status of order with Manual Review status allows users to first review these orders and then manage them efficiently by ensuring accurate status updates. To update the status of these orders, please follow the steps below.
Access the Manual Review List: Begin by navigating to the Manual Review payment sessions within the Merchant Dashboard.
Select an Order: Select the order for which you wish to update the status. Click on the Review Details button to access its detail page.
Click the Change Button: Next to the Status field, click the Change button to open the status update options.
Select New Status: Choose the new status for the order. You have two options:
Completed: If the order is successfully processed, select Completed.
Orders marked as Completed will be transferred to the Completed status and payment session list.
Failed: If the order cannot be processed, select Failed.
POS Management provides administrators with tools to manage virtual Point of Sale (POS) systems effectively. This includes adding new POS terminals, managing existing ones, and configuring installment options.
To add a new Pos, follow these steps:
Begin by navigating to the top right corner of the Pos List screen, where you'll find the Add New Pos button. Click on this button to initiate the process of adding a new Pos.
Complete the form inputs to align with the information from the corresponding POS.
After completing the form, save the changes.
Click on the Installment Management button on the Pos Management screen to add installments.
Activate the installment options obtained from Omnitron. If there are differences in installment plans, bank commissions, maximum and minimum installment amounts, deferred payment difference, etc., enter the relevant information.
When a new POS is added, the one-shot option is enabled by default.
Click the Save Changes button to complete the process.
The One Shot Default feature is engineered to enhance payment efficiency, particularly for specific POS systems. Its primary aim is to make transaction routing between banks more efficient.
This feature can only be activated for a single and active POS, configured within Akifast. Once activated, one-shot payments made with cards from inactive banks or banks without a POS are automatically routed to this bank.
By dynamically selecting the bank with the most advantageous commission rates for each transaction type, the Smart Switch feature helps merchants maximize benefits and offer flexible payment choices. It allows brands to manage transactions efficiently without revealing commission rates since installment options are optimized automatically.
Smart Switch feature works only when all cards are on the same network (card platform).
Here's a detailed explanation of how the Smart Switch feature works:
Scenario:
Let's consider a merchant has 3 POS terminals; X, Y, and Z.
(should be on the same network (card platform); for example, all cards belonging to the Bonus platform).
The customer intends to make a payment using a card from the Y bank.
Commission Rates:
Each bank (X, Y, and Z) has different commission rates for various installment options. These rates dictate how transactions are routed:
X Bank:
1% commission for 2 installments.
3% commission for 3 installments.
3% commission for 4 installments.
Y Bank:
2% commission for 2 installments.
2% commission for 3 installments.
2% commission for 4 installments.
Z Bank:
3% commission for 2 installments.
2.5% commission for 3 installments.
1% commission for 4 installments.
Customer Transactions:
With the Smart Switch feature, the system automatically selects the most advantageous bank based on the installment options:
2-installment: Transaction routed through X Bank due to the lowest commission rate.
3-installment: Transaction routed through Y Bank due to the lowest commission rate.
4-installment: Transaction routed through Z Bank due to the lowest commission rate.
On the Transactions page, users can view comprehensive details about all transactions related to payment sessions. This includes essential information such as order ID, transaction type, status, and various financial details like order amount and total paid amount. Users can also see data related to the payment system, including error codes and authorization codes.
Additionally, users have the option to export transactions a CSV file. This can be done for all transactions or only the filtered transactions. The exported CSV file is then sent to the user's email for easy access and record-keeping.
