How to Manage Cancellation and Return Requests in Omnitron?

This tutorial provides step-by-step instructions for managing Cancellation/Return Requests in Omnitron.

Step 1: Access to Omnitron​

• Get access to the Omnitron panel.

• Enter your Username and Password, and then click the Sign In button.

Step 2: Navigate to Cancellation/Return Requests Page​

• Follow the Orders sidebar and click the Cancellation/Return Requests page.

  
• On the Cancellation/Return Requests page, the filter panel and the list of existing cancellation or return request lists are displayed.

• Users have the option to select the specific orders and perform the Export to Excel with Selected Items and Export to CSV with Selected Items actions.

• Cancellation/refund request list can be downloaded in XLS format through the Download button.

  
• To navigate to the Order Detail page, click on one of the selected Cancellation/Return Requests.