# How to Manage Cancellation and Return Requests in Omnitron? This tutorial provides step-by-step instructions for managing Cancellation/Return Requests in Omnitron. ## Step 1: Access to Omnitron * Get access to the Omnitron panel. * Enter your Username and Password, and then click the **Sign In** button.\ ![](https://3333414532-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIbwGN7KwvYi0iLbjtnXz%2Fuploads%2FFB4GJrrCVEI19ZniIHjN%2Fimage.png?alt=media\&token=a63b84d2-a4e4-4c3d-8789-9a7f1c483e94) ## Step 2: Navigate to Cancellation/Return Requests Page * Follow the **Orders** sidebar and click the **Cancellation/Return Requests** page.

* On the Cancellation/Return Requests page, the filter panel and the list of existing cancellation or return request lists are displayed. * Users have the option to select the specific orders and perform the **Export to Excel with Selected Items** and **Export to CSV with Selected Items** actions. * Cancellation/refund request list can be downloaded in XLS format through the **Download** button.

* To navigate to the Order Detail page, click on one of the selected Cancellation/Return Requests.