How to Add or Edit a Packaging Refusal Reason in OMS?
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This tutorial provides instructions on how to add or edit a packaging refusal reason within the OMS screens. Packaging refusal reasons are essential for managing packaging orders with customized explanations.
To add a new packaging refusal reason, start by selecting the Settings tab under the Akinon OMS menu.
Next, click on Packaging Refusal Reasons.
Click on the +New Packaging Refusal Reason button to add new packaging refusal reason.
To edit an packaging refusal reason, follow the same steps to access Packaging Refusal Reasons under the Settings tab. Select the reason you want to edit from the list and proceed to its details.
The predefined packaging refusal reasons are used to decline packaging orders, with the option to provide customized reasons as needed. To add or edit a packaging refusal reason, following details need to be provided:
Title: Enter a descriptive title for the reason; this can be considered as its name.
Additional Information: While not required, you can provide additional information if needed.
Priority: Determine the order in which this packaging refusal reason will be displayed compared to other reasons in OMS.
Status: Set the Status to Active if you intend to use this packaging refusal reason.
